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How do we measure web design success? What reporting is available for websites?

If you own a shop, you're aware of trends - maybe Friday evening is always busy in a fish & chip shop, as is Saturday lunchtime. You know how much you took on any given day, and how many fish you got through, but beyond that, the details of your success elude you. How many people looked at the menu on the pavement then walked away? How many people came in your shop but didn't buy? And for what reason? Which were your busiest tables? Who tried to find a seat but couldn't and went to the chippy up the road? How long did it take people to finish their fish supper and leave?

With the web and the web-tools we have available now you can find out all of that! Who came to your site, where they live, what time they visited, how long they spent on your site, which links they clicked on, how many pages they looked at, whether or not they bought anything, if they watched your video or downloaded your guide, if they read your opening spiel on your homepage and decided that your site wasn't for them.

The same applies for your campaigns. You can get any number of metrics to determine whether or not your promotion was a success, which parts of it were well received and which bits you can improve in order to make your campaign a resounding success next time.

How have web innovations advanced with time?

Websites rely on a range of technologies cooperating and working in sync to create the wonderful multimedia resource they are in the 21st century. What are these and how have they developed from the basic tool they were when the web was in its infancy in the 1980s?

Launched in 1992, HTML, a markup language that has been around since the birth of the web is the main foundation of any website. It allows web designers and developers to write code that can be sent over the internet and that can be interpreted by the browser on your local device. The code or 'markup' uses html tags to structure, style and render content in a way that users can read and enjoy, and the web wouldn't exist without it.

Along with HTML came the first browser, Mosaic, and if you saw it today, the features are such that you'd easily identify it as a browser - home, back and forward buttons and an address bar. Internet Explorer and Opera were subsequently launched, along with HTML2 which was an evolution of HTML but with a number of advancements. HTML didn't stay with us for long, and by 1997 both HTML3 and HTML4 had been released, and these included input from the W3C (World Wide Web Consortium) which ensured that HTML was developed for the good of all, and that the potentially conflicting interests of contributing parties did not take over.

HTML4 was to be the standard for around ten years, and its presence was lengthy enough that the '4' was almost universally deemed unneccessary and it was know simply as 'HTML'.

Flash, Java and Javascript were released, allowing website to feature more engaging and interactive content, and CSS came about to separate the styling of a website from its content. Chrome, Firefox and Safari were launched to give users greater options when choosing a browser software with which to browse the web. Incremental updates were made to HTML in the form of XML, but it wasn't until 2008 that HTML made a significant step forward with the release of HTML5 (and CSS3) gave the web designer a greater number of tools with which to build interactive, engaging, dynamic, immersive websites, which run client-side and which run natively in the latest generation of browsers without the need for any plugins.

2009 saw the launch of Maddison Creative Web Design Newcastle.

Currently, the primary driver of innovation change in the web industry is the advancement of mobile technology and the number of users who are choosing to consume web-data on-the-go using a handheld, touchscreen device. This has had a significant impact on who websites are designed and built.

How do I proactively promote my website online?

There are an ever increasing number of ways to promote your business online, some free and some have a cost, but when running a business it's important to explore every avenue. Methods of promoting your business for free include:

Website SEO Optimize your website so that it will readily be picked up by search Engines such as Google and Bing. This is by far the most effective way of promoting your business online, it is free and it has the largest reach...if done well!
Social Media Marketing Use your social channels and communities to push your business to your peers. You can include share and like buttons from most of the social media providers which removes any obstacles between a happy customer on your site and them recommending you to their peers. Many social media sites allow you to pull content from their sites and display said content on your site. This is a great way of keeping your customers abreast of updates in real-time, whilst also keeping your site content fresh.
Reciprocal links Get as many sites as you can to link to your site, this will not only drive traffic but it will also be recognized as a positive by search engines, boosting your ranking.

Paid for options include:

PPC (pay-per-click) advertising Create an ad that will appear at the top of a search engine results page or on an affiliates' website that you only pay for (a pre-agreed price) when a user is interested by your offering and clicks on your ad. No clicks, no cost.
Facebook ads & Twitter cards This is highly targetable, which means you can define exactly who you want to see your ads based on their interests, their location and a range of other criteria.
Email campaigns Email marketing technology is used by 82% of B2B and B2C companies. Can also be free, depending on your distribution method. Directly communicate with your client base or distribution list with a beautifully designed email. A wide range of reporting tools available, allowing you to see how your email (and different parts of your email) has performed. Can contain dynamic content, can be fully automated and can feature triggered elements.

What about good web design and Search Engine Optimization?

Search engine optimization, or SEO is the process whereby you make your site as finely tuned as possible in order to ensure that Search Engines such as Google and Bing consider your website worthy enough to show ahead of all the competition.

This involves writing the content in such a way that it relates to the words (keywords) your potential customers will be searching to find whatever it is you're doing/selling/saying. It also entails making sure that all the key elements of what makes up a good website are there and put together properly. Titles, images, framework of your site, links - they all have to be right.

This also includes things you can't see - the invisible tags that sit behind your webpage, but that do an important job nonetheless. A good web designer will do all of this as a matter of course, but there's always room for improvement, especially as time marches on, and best-practice and guidelines change and what used to be the done thing is now frowned upon.

How do I find out more about Multimedia content and web design?

It has been suggested in a survey recently that multimedia content on a webpage holds a client's attention for more than twice the duration of regular written content. In an age where the main aim of a website is to keep a visitor interested for long enough to draw them into your proposition, this could play a key part in your online success.

Four times as many users of the world wide web would prefer to watch a video than read an article about any given subject, and that is being fuelled by the technology. By the beginning of next year it is presumed that almost three quarters of internet traffic will be stremaing video content. Web users are becoming much more selective about how they would like their content delivered and they are being given a vast amount of choice.

As a result of the advancement in internet connectivity (both tethered and mobile) and that devices are sufficiently powerful to be able to integrate with that connectivity and the transfer of files that that will allow, it's possible for live and other media to be streamed even when the user is on a boat, at the top of a hill, in church, wherever! This gives website content managers and web designers the chance to deliver content in ever more engaging and immersive methods - Live streaming of events, gaming, animation, 360 media, HD video, the list goes on and on.

Not only can Maddison Creative Web Design Newcastle help you promote any existing multimedia you may already have - perhaps from a tv commercial or offline event - online, but we can also create truly engaging interactive multimedia to wow visitors to your website.

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