Get in touch today to find out how we can help your business succeed

How to make good web design work for your business

How much does a website cost to design and build?

Because of the nature and the scope of websites it's a very difficult question to answer without drilling down into the nature of the project and what is required. There are so many variables involved in the building of a website. One analogy would be houses; You can't go into an estate agent and ask how much a house costs. You can't even ask how much a semi-detached house costs because an enormous number of factors need to be taken into consideration - its location, has it got a garden, and if so, how big is the garden? Whether it has double glazing and central heating, what the decor is like. How new is the boiler, and is it in an area prone to flooding? Once you get into specifics, then the estate agent could quite easily tell you that a house in this location, in this condition with these fixtures and fittings and a garden this size is worth X, and it's the same with a website.

What Maddison Creative web design Newcastle can do, though, is once we've had a chat about what you're looking for, we can work out how long it will all take and give you an up-front cost with the guarantee that if the project takes longer, or is more work than anticipated, then providing the scope of the work involved doesn't change (ie there are no further requests or changes to the original brief), then the cost will not escalate, so you can budget in advance of the work, safe in the knowledge that it will not escalate.

Is it worth investing time and money into getting the web design of my website right?

One recent survey showed that on average, people will stay on a single web page for just eleven seconds, which is an incredibly short space of time for you, as a website owner, to grab someone's attention and convince them that your website is worth investigating further. In that length of time it is incredibly difficult to get that message across using written content alone, and so the design of your website becomes absolutely critical to the success of your site.

Another recent survey has suggested that two thirds of people, given a short time to browse a page (11 or so seconds) would rather read something that is well designed that something that is plain. The same survey revealed that 40% of internet users say they will click away from a website if the images are broken or if they take too long to load, while 38% will be turned off from a website if the site is poorly designed or not appealing.

What technologies do you use to design websites?

For functionality, we use php, an open-source, commonly used scripting language that is particularly well suited to web development and that can be inserted into HTML. For Content Managed Websites we use Wordpress, an open source, online website creation tool built in php. We use HTML5, CSS3 and Javascript to develop front-end website interaction, functionality and animation. We use SQL and MYSQL wherever we need a database, and from a design perspective we use the Adobe Creative suite to create for the web.

How do I proactively promote my website online?

There are an ever increasing number of ways to promote your business online, some free and some have a cost, but when running a business it's important to explore every avenue. Methods of promoting your business for free include:

Website SEO Optimize your website so that it will readily be picked up by search Engines such as Google and Bing. This is by far the most effective way of promoting your business online, it is free and it has the largest reach...if done well!
Social Media Marketing Use your social channels and communities to push your business to your peers. You can include share and like buttons from most of the social media providers which removes any obstacles between a happy customer on your site and them recommending you to their peers. Many social media sites allow you to pull content from their sites and display said content on your site. This is a great way of keeping your customers abreast of updates in real-time, whilst also keeping your site content fresh.
Reciprocal links Get as many sites as you can to link to your site, this will not only drive traffic but it will also be recognized as a positive by search engines, boosting your ranking.

Paid for options include:

PPC (pay-per-click) advertising Create an ad that will appear at the top of a search engine results page or on an affiliates' website that you only pay for (a pre-agreed price) when a user is interested by your offering and clicks on your ad. No clicks, no cost.
Facebook ads & Twitter cards This is highly targetable, which means you can define exactly who you want to see your ads based on their interests, their location and a range of other criteria.
Email campaigns Email marketing technology is used by 82% of B2B and B2C companies. Can also be free, depending on your distribution method. Directly communicate with your client base or distribution list with a beautifully designed email. A wide range of reporting tools available, allowing you to see how your email (and different parts of your email) has performed. Can contain dynamic content, can be fully automated and can feature triggered elements.

With the increasing popularity of mobile devices, what are responsive websites and how is web design affected?

Two out of every three minutes spent online in the UK are users browsing on either a smartphone or a tablet. 13% of adults in the UK browse the internet exclusively using their smartphone, 2% more than browse exclusively on their desktop computer.

In the last two years tablet internet use grew by almost a third, and in the same two year period smartphone use grew by 78%, while desktop internet use has decreased.

The way people use smartphones to access the internet has revolutionized the way websites are built. Long gone are the days that companies were happy to have customers browse their full, desktop version of their site on their smartphone, causing users to zoom in and out of areas of the page that interested them, struggling to click on the tiny text links to navigate. If you're building a website for the modern internet user, the likelihood is that if they don't view your site exclusively on their mobile device, they'll at least check you out via their iPhone or Android phone before sitting down later at their computer to have a more in-depth look.

This is why most clients want a 'mobile-first' approach to their website, whereby you ensure that everything looks and behaves beautifully on a mobile device before considering a desktop version, and if something has to compromise, it certainly won't be the mobile site.

A 'responsive' website is one that adapts to the device it's being viewed on, whether that is a desktop computer, a mobile phone or a tablet. The content is then displayed in a way that is optimized for said device, improving user experience.

Flat websites vs CMS - what's the difference?

There are two main categories of website: the flat/HTML brochure style website and the CMS (Content Management System) website. The main difference is that the website owner cannot update the flat/HTML website without web design/development knowledge. They are intended to be built and managed by the web designer/developer, and whenever the site owner requires an update to the site, they would go back to their designer/developer who will be able to make the update for them. This works well for sites that don't require many updates, as they are more cost effective for the site owner, taking less time to set up and build than their CMS counterpart. Flat/HTML websites also traditionally have limited functionality.

A CMS website is built on the back of a content management system (Wordpress for example) and is generally connected to a data source; A database for example (other data-sources are available!). They are also built using more complex programming language; php or ASP.NET for example (along with HTML in many cases) to allow for a greater scope for functionality, enabling the user to interact with the site in much more depth. The main benefit of a CMS website however is that they can be updated and managed by the website owner without any prior knowledge or experience in website technologies. Because they are more complex however, they will cost more than a flat/HTML site, but this is balanced out by virtue of the fact that the site owner does not have to pay a web designer/developer to make updates.

More answers to web design questions...

Where to next?