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What can a website say about your brand?

You only have one opportunity to make a first impression, and for most businesses, your website is the first point of contact that many customers have with your brand, so it's vitally important that your website reflects well on your business.

With the average time an internet user spends on any one webpage being around just eleven seconds, you don't have long to convince them that you are not only reputable (and internet users are particularly cynical in this day and age - and who can blame them with so many unscrupulous people lurking in the more dimly lit corners of the web!), but you are trustworthy, conscientious, that they won't receive any nasty surprises, that your service or product will be of good quality and if there's a problem you will deal with it courteously. If they have even the slightest inkling that you may not tick all of those boxes, then they will quickly jump ship and try your next competitor, and you'll never hear from them again!

On the other hand, should you get your website/branding combo right, then you can give your brand any character and tone of voice you wish, irrespective of the location and size of your business.

Maddison Creative web design Newcastle are specialists in the use of shapes, photography, colour and typography in order to encourage internet users to feel the way your want them to feel about your business and website, whether it's an entertainment brand that you want people to associate with energy, passion and excitement, or a health spa where you want people to feel at ease, relaxed and empowered. Emotion plays a large part in online user behaviour/experience and so it's vitally important you capitalize on that in order to get the most from your website.

How have web technologies evolved with time?

The web is built on several technologies working together to produce the dynamic resource it has become. But what are these, and how did they come about?

The basic building block of the web is a markup language called HTML. This enables content to be presented to the user in a particular way using 'tags'. Without it the web simply couldn't function. HTML was introduced as an experimental technology in 1992, allowing web designers to build a page using text, images and a basic framework to share information to users browsing remotely from their computer.

Mosaic was the first browser to be released, and despite it being launched eons ago in web technology terms, it is still recognizable to a user of a web browser today. Opera and Internet Explorer soon followed, as did HTML2, an evolution of HTML. In a relatively short space of time HTML3 and HTML4 were introduced, and included significant input from the World Wide Web Consortium (W3C) in order to ensure that competing interests from involved parties wouldn't compromise the technology.

HTML4 would become recognized as THE version of HTML for the next ten years because of this, the '4' was invariably dropped in favour of just 'HTML'.

Meanwhile, Javascript, Java and Flash were developed and launched to allow greater complexity in the design, animation, interactivity and functionality of websites. CSS was then introduced to separate the content of a webpage and its styling. Several other browsers followed, including Safari, Firefox and Chrome, and small updates were made in the guise of XML in the following 10 years but it wasn't until 2008 and the introduction of HTML5/CSS3 that HTML made a serious leap forward. HTML5 gave the designer and the user even more scope for dynamic, interactive client side content, running natively in the browser, Flash having been long since phased out due to its reliance on a third-party plugin.

Maddison Creative web design Newcastle were founded in 2009

Today, the main driver of technology change is the increasing number of devices that browsers use to access websites - mobile phones, tablets, touchscreen devices - all dictate how websites are built, replacing the once ubiquitous desktop browser.

Why should my business worry about having a website?

There is an ever increasing reliance on websites globally, especially in the UK where over 87% of adults use the internet. Around 99% of adults aged between the ages of 16 and 24 are online, and as they get older, this internet savvy audience will replace the current crop of more traditionally internet-cautious middle-aged and elderly people who can find the technology confusing, having been brought up prior to its existence.

People now turn to the internet before exploring any other channel for a wide range of needs, including shopping, leisure activities, watching live streamed media, participation in online communities information gathering and gaming. Largely because of its convenience, availability, cost, versatility and adaptability.

You cannot get this kind of global exposure with any other kind of media. And if you're looking to target people in your area and surrounding areas (any area in fact!) you can target them using tailored advertising campaigns. If you marry this with Google's (other search engines are available) search algorithms, you can ensuring that only people who are interested in what you have to say/sell visit your site, so you don't waste their time, and they don't waste yours. And with great interactive design and functionality, once they're there, you can ensure they keep coming back!

With the increasing popularity of mobile devices, what are responsive websites and how is web design affected?

Two out of every three minutes spent online in the UK are users browsing on either a smartphone or a tablet. 13% of adults in the UK browse the internet exclusively using their smartphone, 2% more than browse exclusively on their desktop computer.

In the last two years tablet internet use grew by almost a third, and in the same two year period smartphone use grew by 78%, while desktop internet use has decreased.

The way people use smartphones to access the internet has revolutionized the way websites are built. Long gone are the days that companies were happy to have customers browse their full, desktop version of their site on their smartphone, causing users to zoom in and out of areas of the page that interested them, struggling to click on the tiny text links to navigate. If you're building a website for the modern internet user, the likelihood is that if they don't view your site exclusively on their mobile device, they'll at least check you out via their iPhone or Android phone before sitting down later at their computer to have a more in-depth look.

This is why most clients want a 'mobile-first' approach to their website, whereby you ensure that everything looks and behaves beautifully on a mobile device before considering a desktop version, and if something has to compromise, it certainly won't be the mobile site.

A 'responsive' website is one that adapts to the device it's being viewed on, whether that is a desktop computer, a mobile phone or a tablet. The content is then displayed in a way that is optimized for said device, improving user experience.

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