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How do we measure web design success? What reporting is available for websites?

If you own a shop, you're aware of trends - maybe Friday evening is always busy in a fish & chip shop, as is Saturday lunchtime. You know how much you took on any given day, and how many fish you got through, but beyond that, the details of your success elude you. How many people looked at the menu on the pavement then walked away? How many people came in your shop but didn't buy? And for what reason? Which were your busiest tables? Who tried to find a seat but couldn't and went to the chippy up the road? How long did it take people to finish their fish supper and leave?

With the web and the web-tools we have available now you can find out all of that! Who came to your site, where they live, what time they visited, how long they spent on your site, which links they clicked on, how many pages they looked at, whether or not they bought anything, if they watched your video or downloaded your guide, if they read your opening spiel on your homepage and decided that your site wasn't for them.

The same applies for your campaigns. You can get any number of metrics to determine whether or not your promotion was a success, which parts of it were well received and which bits you can improve in order to make your campaign a resounding success next time.

Graphic Design for the web

Often, graphic design is used as another term for 'print design' ie. design for printed communications; leaflets, posters, brochures, logo design, magazine layouts and advertising. However, in 2017 there is so much crossover between website design (digital design or even 'graphic design for the web') and graphic design, it's very difficult to tell where one ends and another begins. Often the same designer will be responsible for online and offline creative, blurring the lines even more. Generally though, a designer will specialise in one discipline (either web or print) but will need to be able to be comfortable with the other in order to succeed in design.

What technologies do you use to design websites?

For functionality, we use php, an open-source, commonly used scripting language that is particularly well suited to web development and that can be inserted into HTML. For Content Managed Websites we use Wordpress, an open source, online website creation tool built in php. We use HTML5, CSS3 and Javascript to develop front-end website interaction, functionality and animation. We use SQL and MYSQL wherever we need a database, and from a design perspective we use the Adobe Creative suite to create for the web.

Why should my business worry about having a website?

There is an ever increasing reliance on websites globally, especially in the UK where over 87% of adults use the internet. Around 99% of adults aged between the ages of 16 and 24 are online, and as they get older, this internet savvy audience will replace the current crop of more traditionally internet-cautious middle-aged and elderly people who can find the technology confusing, having been brought up prior to its existence.

People now turn to the internet before exploring any other channel for a wide range of needs, including shopping, leisure activities, watching live streamed media, participation in online communities information gathering and gaming. Largely because of its convenience, availability, cost, versatility and adaptability.

You cannot get this kind of global exposure with any other kind of media. And if you're looking to target people in your area and surrounding areas (any area in fact!) you can target them using tailored advertising campaigns. If you marry this with Google's (other search engines are available) search algorithms, you can ensuring that only people who are interested in what you have to say/sell visit your site, so you don't waste their time, and they don't waste yours. And with great interactive design and functionality, once they're there, you can ensure they keep coming back!

Can you update and develop my existing website, built by someone else?

Yes, not only can we build you a website from scratch, but we can also work with what you already have to increase performance, update any branding you might have, or bring the technology up to speed. Essentially we can give it a new lease of life!

What's the market like for eCommerce and good web design?

The eCommerce sector in the UK is huge and steadily growing. UK online sales increased by an estimated 15% last year. 77% of people who went online made a purchase, with an average order value of around £78.

Around a third of e-commerce traffic in the UK is on a handheld device. In terms of mobile traffic distribution, a third is on tablets while the remaining two thirds is on a smartphone, which is a result of the increase in size of the screens on mobile phones.

Investments in digital advertising are also on the rise. Last year they represented almost exactly half of the total advertising spend in the UK, and this is expected to climb another 10% by 2020. Given the growth of e-commerce in the UK, it is normal that more and more advertisers are choosing to dedicate a more significant part of their advertising spend to online channels.

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