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How do we measure web design success? What reporting is available for websites?

If you own a shop, you're aware of trends - maybe Friday evening is always busy in a fish & chip shop, as is Saturday lunchtime. You know how much you took on any given day, and how many fish you got through, but beyond that, the details of your success elude you. How many people looked at the menu on the pavement then walked away? How many people came in your shop but didn't buy? And for what reason? Which were your busiest tables? Who tried to find a seat but couldn't and went to the chippy up the road? How long did it take people to finish their fish supper and leave?

With the web and the web-tools we have available now you can find out all of that! Who came to your site, where they live, what time they visited, how long they spent on your site, which links they clicked on, how many pages they looked at, whether or not they bought anything, if they watched your video or downloaded your guide, if they read your opening spiel on your homepage and decided that your site wasn't for them.

The same applies for your campaigns. You can get any number of metrics to determine whether or not your promotion was a success, which parts of it were well received and which bits you can improve in order to make your campaign a resounding success next time.

The web - what is it and how do I access it?

The World Wide Web or 'Web' for short is a network of web pages that can be accessed via a huge network of computers known as 'The Internet' (note the difference - the two work together to allow people to access online resources, but are not the same thing!). The internet allows computers to connect with each other and display content from one (a server) on your connected device.

'The Web' was born in the mid-1980s, the brainchild of Tim Berners-Lee, a physicist then working for Cern, and was conceived as a way of sharing resources remotely via hyperlinked documents. It was launched to the public in 1991 along with the first 'browser', a program that interprets web code and presents it in a user-friendly way, allowing anyone to access any of the documents linked via 'The Web'.

To access the web and all of its bounty, you need a device capable of running a browser, a browser itself, such as Google Chrome, Mozilla Firefox or Safari and an internet connection. To view a website page, someone with all of the above needs to open their browser and type in the 'domain name' or URL (uniform resource locator) into the 'address bar' to go directly to that website, or if they don't know the URL, or to browse a number of websites relating to what they're looking for, they would navigate to a 'Search Engine', Google or Bing for example.

Search engines are programs that continually index what's available on the web, using small programs knows as 'spiders' or 'robots' to scour the web for any files they can find, reporting back on their content and other information contained in those files (webpages, images & other documents) and the search engine then records that information and uses it to categorise websites, ranking them on their relevance and quality in order to decide which sites to show you when you search for any given 'search term'.

Originally, webpages were limited in what they could do, and were simply a way of sharing information with limited interactivity - a far cry from today where they are fully immersive and an integral part of each of our lives, to the point where internet access is now considered a basic human right!

What technologies do you use to design websites?

For functionality, we use php, an open-source, commonly used scripting language that is particularly well suited to web development and that can be inserted into HTML. For Content Managed Websites we use Wordpress, an open source, online website creation tool built in php. We use HTML5, CSS3 and Javascript to develop front-end website interaction, functionality and animation. We use SQL and MYSQL wherever we need a database, and from a design perspective we use the Adobe Creative suite to create for the web.

How have mobile devices influenced web design, and what are responsive websites?

Two in every three minutes spent online are spent by users using a handheld mobile device (phone/tablet), while thirteen percent of adults in the United Kingdom browse the web only on their mobile phone, whereas 11 percent browse the web only on their desktop which highlights the trend in the diminishing reliance on desktop computers in favour of mobile devices. Over the last two years, tablet use to browse the internet has increased by around 33%, whereas in the same time frame mobile use in browsing the web has increased by almost 80%, whereas desktop use in browsing the web has diminished.

This has influenced the way that web designers are now required to build websites. Because of the high likelihood that someone who arrives at your site will be using a mobile device, it is now the norm to design for 'mobile first', which means that everything functions and renders beautifully on a mobile device first and foremost, and then secondarily we will consider how it looks and feels on a desktop. It seems like a long time ago that companies were happy for users to browse the full version of their website on their smartphone, having to scrollabround the page and zoom into areas they were interested in looking at in closer detail, struggling to navigate using tiny text hyperlinks.

One practice, when smartphones were becoming popular, was to create a totally separate version of your site for mobiles, but as technology has developed it is now possible to use css to adapt your website to the device it is being viewed upon, so the user is effectively seeing exactly the same page irrespective of their device, it is just rendered differently because it is pulling in different styles. A website built in this way is known as 'responsive'.

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