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Tell me more about Search Engine Optimisation

How much does a website cost to design and build?

Because of the nature and the scope of websites it's a very difficult question to answer without drilling down into the nature of the project and what is required. There are so many variables involved in the building of a website. One analogy would be houses; You can't go into an estate agent and ask how much a house costs. You can't even ask how much a semi-detached house costs because an enormous number of factors need to be taken into consideration - its location, has it got a garden, and if so, how big is the garden? Whether it has double glazing and central heating, what the decor is like. How new is the boiler, and is it in an area prone to flooding? Once you get into specifics, then the estate agent could quite easily tell you that a house in this location, in this condition with these fixtures and fittings and a garden this size is worth X, and it's the same with a website.

What Maddison Creative web design Newcastle can do, though, is once we've had a chat about what you're looking for, we can work out how long it will all take and give you an up-front cost with the guarantee that if the project takes longer, or is more work than anticipated, then providing the scope of the work involved doesn't change (ie there are no further requests or changes to the original brief), then the cost will not escalate, so you can budget in advance of the work, safe in the knowledge that it will not escalate.

What can a website say about your brand?

You only have one opportunity to make a first impression, and for most businesses, your website is the first point of contact that many customers have with your brand, so it's vitally important that your website reflects well on your business.

With the average time an internet user spends on any one webpage being around just eleven seconds, you don't have long to convince them that you are not only reputable (and internet users are particularly cynical in this day and age - and who can blame them with so many unscrupulous people lurking in the more dimly lit corners of the web!), but you are trustworthy, conscientious, that they won't receive any nasty surprises, that your service or product will be of good quality and if there's a problem you will deal with it courteously. If they have even the slightest inkling that you may not tick all of those boxes, then they will quickly jump ship and try your next competitor, and you'll never hear from them again!

On the other hand, should you get your website/branding combo right, then you can give your brand any character and tone of voice you wish, irrespective of the location and size of your business.

Maddison Creative web design Newcastle are specialists in the use of shapes, photography, colour and typography in order to encourage internet users to feel the way your want them to feel about your business and website, whether it's an entertainment brand that you want people to associate with energy, passion and excitement, or a health spa where you want people to feel at ease, relaxed and empowered. Emotion plays a large part in online user behaviour/experience and so it's vitally important you capitalize on that in order to get the most from your website.

What are the advantages of making use of a website to promote and market my business online?

One advantage of promoting and marketing your business by means of a website is that you can promptly and easily make updates to your online promotional material. Unlike print marketing and advertising you can come up with a new marketing initiative in a meeting at 9am, by lunchtime it can be live and you will know whether or not it's likely to be a success by the time you go home at half five, changing or updating your offering the next morning should you wish. You can also react to market forces or opportunities in the market, being among the first movers when an opportunity presents itself. Print advertising simply wouldn't allow you to do this, the lead times being significantly greater.

It also reduces the amount of time and money you spend on outdated campaigns. Once your offer changes or is no longer available, with a print campaign all of your posters and flyers that you've painstakingly had produced at great expense need to go in the bin, with great cost to you and a significant cost to the environment. With a website, you simply get in touch with your webmaser/web designer/website manager and they will quickly and cleanly make the change for you online, and you are ready to go with absolutely no waste. And should you have chosen to have a content managed website (CMS) it's even easier - you simply log in to your site and make the changes yourself.

How do we measure the success of our website, and what web design tools are available for reporting?

If you own a restaurant you have some ways of monitoring how your businesses is performing; you can check your takings and orders, you can take a look at your bookings and you can monitor how much stock you're getting through, and you can anecdotally measure when the waiters and waitresses are busy, but beyond that there's nothing more specific you can drill down into to gauge how your business is performing and how to improve it. Wouldn't it be great if you could find out exactly how many people looked at your menu at the door and decided to move on to the next restaurant? How many people tried to book a table and who couldn't because you were busy, and at what time? Which were your most popular tables and why?

With a website and with the reporting tools we have available to us as webmasters/website owners and web deisngers and developers we now have all this insight available to us at the click of a mouse. You can find out who visited your site and where they are located, what time they navigate to your site, how long they spent there, where they came from and which page they left at. Which links they clicked on, whether or not the purchased anything and whether they engaged with any of your multimedia content - did they watch your video to the end or did the bail after 30 seconds?

This also applies to your online advertising/emails - you can interrogate any number of metrics to determine whether or not your campaign is a success, which bits of it worked, which didn't and where you should focus your energy on improving, to ensure that it is a success the next time you run it.

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