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How do we measure web design success? What reporting is available for websites?

If you own a shop, you're aware of trends - maybe Friday evening is always busy in a fish & chip shop, as is Saturday lunchtime. You know how much you took on any given day, and how many fish you got through, but beyond that, the details of your success elude you. How many people looked at the menu on the pavement then walked away? How many people came in your shop but didn't buy? And for what reason? Which were your busiest tables? Who tried to find a seat but couldn't and went to the chippy up the road? How long did it take people to finish their fish supper and leave?

With the web and the web-tools we have available now you can find out all of that! Who came to your site, where they live, what time they visited, how long they spent on your site, which links they clicked on, how many pages they looked at, whether or not they bought anything, if they watched your video or downloaded your guide, if they read your opening spiel on your homepage and decided that your site wasn't for them.

The same applies for your campaigns. You can get any number of metrics to determine whether or not your promotion was a success, which parts of it were well received and which bits you can improve in order to make your campaign a resounding success next time.

What is Wordpress?

Wordpress is an open-source Content Management System built using php. It is probably the simplest to use, most widely-used and powerful CMS/blogging system there is available today, perfectly suited to developing websites.

There are many many websites on the web that make use of Wordpress; big corporates sites, news sites, music sites and famous people use it to manage their website (or have their 'people' manage their website). TechCrunch, The New York Times and CNN all use Wordpress.

Because of its open source nature, there are literally thousands of 'themes' (pre-built designs/layouts for websites) - some paid for and some free, and 'plug-ins' (which give your website added functionality once installed, or 'plugged-in'), again, some free and some paid for.

Web development and web design - what's the difference?

To build a fully functional, beautifully designed website traditionally requires a web developer and a web designed working together, to cover off all aspects of the design and build. While it is true that a lot of developers are comfortable designing and a lot of designers are comfortable developing the two disciplines are distinctly different:

A web developer is primarily responsible for coding, server-side, in order to allow the website to function. This can include managing the server and the transfer of files and additionally some client-side scripting such as Javascript, but it is predominantly programming.

A web designed on the other hand is responsible for the aesthetics of the site, along with the user-journey and experience. This may also include client-side scripting such as Javascript and HTML, but it is traditionally about the design and layout of the page, imagery, colours, branding and user behaviour.

With the increasing popularity of mobile devices, what are responsive websites and how is web design affected?

Two out of every three minutes spent online in the UK are users browsing on either a smartphone or a tablet. 13% of adults in the UK browse the internet exclusively using their smartphone, 2% more than browse exclusively on their desktop computer.

In the last two years tablet internet use grew by almost a third, and in the same two year period smartphone use grew by 78%, while desktop internet use has decreased.

The way people use smartphones to access the internet has revolutionized the way websites are built. Long gone are the days that companies were happy to have customers browse their full, desktop version of their site on their smartphone, causing users to zoom in and out of areas of the page that interested them, struggling to click on the tiny text links to navigate. If you're building a website for the modern internet user, the likelihood is that if they don't view your site exclusively on their mobile device, they'll at least check you out via their iPhone or Android phone before sitting down later at their computer to have a more in-depth look.

This is why most clients want a 'mobile-first' approach to their website, whereby you ensure that everything looks and behaves beautifully on a mobile device before considering a desktop version, and if something has to compromise, it certainly won't be the mobile site.

A 'responsive' website is one that adapts to the device it's being viewed on, whether that is a desktop computer, a mobile phone or a tablet. The content is then displayed in a way that is optimized for said device, improving user experience.

How have mobile devices influenced web design, and what are responsive websites?

Two in every three minutes spent online are spent by users using a handheld mobile device (phone/tablet), while thirteen percent of adults in the United Kingdom browse the web only on their mobile phone, whereas 11 percent browse the web only on their desktop which highlights the trend in the diminishing reliance on desktop computers in favour of mobile devices. Over the last two years, tablet use to browse the internet has increased by around 33%, whereas in the same time frame mobile use in browsing the web has increased by almost 80%, whereas desktop use in browsing the web has diminished.

This has influenced the way that web designers are now required to build websites. Because of the high likelihood that someone who arrives at your site will be using a mobile device, it is now the norm to design for 'mobile first', which means that everything functions and renders beautifully on a mobile device first and foremost, and then secondarily we will consider how it looks and feels on a desktop. It seems like a long time ago that companies were happy for users to browse the full version of their website on their smartphone, having to scrollabround the page and zoom into areas they were interested in looking at in closer detail, struggling to navigate using tiny text hyperlinks.

One practice, when smartphones were becoming popular, was to create a totally separate version of your site for mobiles, but as technology has developed it is now possible to use css to adapt your website to the device it is being viewed upon, so the user is effectively seeing exactly the same page irrespective of their device, it is just rendered differently because it is pulling in different styles. A website built in this way is known as 'responsive'.

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